Jump Desktop Connect doesn't start with Mac

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marco fazio

February 11, 2019 16:29

Hi all, I have two Mac, a macbook with Touch Bar and an iMac with retina with Mojave fully updated.

Recently I discovered that both doesn't start Jump desktop Connect automatically.

I tried to check/uncheck auto startup, I tried to reinstall, I tried to uninstall (with the procedure) and reinstall, I tried to clean library files. Nothing happens.

I checked with CleanMyMac and in the startup agents,items are presents and checked.

I had only one alternative: in system preference, users, login items, I put it to autostart, but even if checked ad "hidden", jump desktop connect start with the main window. This is so annoying.

May anyone could help me?

Thanks, m

 

marco

 

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  Charles Smith August 13, 2020 00:34

  Tried all the same steps and only thing that works is the ‘Open at Login’ option on the icon in your dock. I want to say it has worked before but I’ve only been using the program for a month. On Catalina 10.15.16.

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  Jump Desktop Support April 20, 2023 15:40

  Please see these help articles:

  https://support.jumpdesktop.com/hc/en-us/articles/360057254392-Mac-Computer-shown-as-offline-after-restarting-the-Mac-Filevault-

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