connect error

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3 comments

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    Jump Desktop Support

    Hi there,

     

    Looks like you've setup Jump using a manual IP address? Double check the IP address or use Jump's automatic setup which tracks the IP address for you (among other things): https://jumpdesktop.com/connect

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    Neil

    the ip settings are correct.. currently ive attempted to connect to other computers on our network and get the same error.  it was working fine before the update of the ios..

     

    really feel like there is some incompatability between jump and ios14

     

    not sure what u mean about automatic setup.. not seeing that option

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    Neil

    i deleted the jump desktop app from the ipad and then reinstalled.

     

    it appears to be working at the moment

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