Virtual mouse issue - Android 8.0
Hello!
I've tried looking for an answer to this issue but haven't found it so I'll go ahead and post this here.
Basically, we remote into a Windows Server using RDP with Jump Desktop and we've found that even if we hide the mouse cursor it's still active and operating the same way in the background.
How is this an issue? Well, along with the cursor there's a circle below it (the one used to operate the mouse cursor), also still active. Meaning that if we manage to click on the invisible circle it makes us instead click where the invisible cursor is at. This means that we end up clicking on the wrong things.
I'm aware that we could keep the cursor with circle visible but we need a very low resolution for our workflow so it ends up getting in the way, a lot.
Is there any way to disable at least the circle, instead of just hiding it?
Thanks!
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I also wanted to add that I've been trying out the Windows Touch Mode where this is not an issue, but sometimes using that mode is shifts the display area up leaving a black "bar" at the bottom and hiding the top of the display outside of the screen. Hope I'm making sense here.
I can't seem to move the display back using this mode. I have to change back to either standard or pen mode to reposition it and this is sadly not going to be reasonable for our workers.
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