Remote machines with Windows HDR enabled appear blown out, text difficult to read

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8 comments

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    Graham Berks (Edited )

    Are there any plans to fix this ? Or perhaps I should add is it actually possible to fix ?

    Thanks 

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    Graham Berks

    Could someone from Jump Desktop please respond.

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    Damon Corbello

    same issue on win 11, iphone 12 & ipad pro not sure what gen..

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    Don'tWorryAboutMyName

    This makes managing my PC that's connected to an HDR display super annoying. Can barely read anything. They 'just' need to apply an auto-detect or always on option that does a generic HDR interpretation. Love JD otherwise! Been using it for 10 years and it's amazing. 

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    Kaichi Hon

    Same issue at 2024...

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    Abdul Ghani Madid

    Hi,

    Currently, the workaround for this issue is to disable HDR on the Windows Machine. However, I want to assure you that our Development Team is already aware of this issue and it's on our worklist to be addressed in future updates.

    Thank you for your understanding.

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    Dalton Montiville

    I agree with the above; Jump is an excellent application. The HDR issue is a bummer; disabling and re-enabling HDR usually requires a reboot in my environment, so it is unfortunate to do that. Hoping a fix is soon to come!

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    Bspachman

    Still an issue at the end of January in 2025 (Windows 11 remote computer with HDR)..... Mac, iPadOS, and iOS clients.

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