Bug report: duplicate computers
We are using Jump Team edition. One of the users just reported the same computer showing twice on his account. This is the only computer in his account. We have logged out, logged back in, reinstalled the app, remove and added the computer back in - and all did not fix the issue.
User OS: 10.14.6
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I think, there's a problem with the synchronisation.
If you change the setting "Sync > Save Computers in ..." you can replicate this error, change between two settings 4 times and you have at minimum 5 identical machines in your lists.
@Jump Desktop Team: Please, if you can not find or fix this bug ... add a function "remove duplicates" or something like this to solve these horrible looking lists 😃
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And ... worst case ... if you drop each duplicate entry manually and have selected "Sync > iCloud" before ... the list is completely empty 😟
Critical ... now I have to add 83 machines manually again ... thanks for this great bug !
Obviously the sync process is too slow and you can delete an entry (again) while the sync process in the background is already active. And if the machines will be deleted by name instead of an internal identifier (big mistake), such bugs are preconfigured 😕
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I can tell you what worked for me, Christoph -
I am using dropbox to sync. Each computer is represented by a file on Dropbox. Dropbox is sensing a conflict (ie, a file that's already open and Jump wants to write over it). Therefore, it's creating new versions of the file.
It only does this on one of my computers. Not sure why.
The fix for me was to go into your desktop / finder and delete the extra files from dropbox. Just save one per computer. But sounds like that's not working for you?
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For me it def. seems to relate to icloud desktop/documents folder syncing (mac). On one computer I updated the icons, on the other computer I did not. iCloud sync seems to have considered these two separate computers and thus the duplication. For Macs, the problem could probably easily be solved by locating the JumpDesktop/Viewer/Servers folder somewhere other than the Documents folder.
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