Unable to View Fluid Connection Statistics

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David Dzikowski

May 15, 2025 20:36

I have turned on Fluid Connection Stats but I don't see the overlay. I am connecting to a MacBook Pro from an iPad Pro. Any ideas? I've tried turning off the privacy settings and that doesn't seem to help.

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  Abdul Ghani Madid May 16, 2025 13:11

  Hi David, Thank you for reaching out to us.
  
  We’ve received your support request and provided a workaround there.

  Just to clarify, the current official version of Jump Desktop for iOS doesn’t support Live Fluid Connection Stats. The workaround involves updating to the beta version of the app. If you'd like access to the beta, please send us a request at support@jumpdesktop.com, and we’ll guide you through the process.
  
  Thanks

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  danemacmillan May 24, 2025 14:55

  There hasn't been an update to iPadOS and iOS (I assume Jump is always incorrectly referring to iPadOS as iOS, even though they are distinct operating systems) in over a year. That's still in beta after a year? 

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