Jump Desktop + Fusion 360 Issue

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Tim Brennan

September 07, 2025 09:27

I have Jump Desktop 9.0.20 running on Windows 10. I am accessing another win10 pc running Desktop Connect 7.1.51.

Everything works great except for the program I use everyday which is Autodesk Fusion 360 2.0.21550x86_64.

The issue is that when I scroll with mouse wheel, fusion zooms and scrolls vertically at the same time. It should only zoom.

Seems to be a Jump Desktop issue as this doesn't happen on either machine when not remotely connecting.

I can see a setting in the mouse and keyboard settings called 'Screen Scrolling'. Its greyed out though.

How can I solve this??!

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  Abdul Ghani Madid September 07, 2025 16:06

  Hi, Thank you for reaching out to us.

  Can you let me know what mouse model you’re using?
  If it has special drivers or software (like Logitech Options), please try disabling those or test with a basic mouse to see if Fusion behaves normally.
  
  Thanks

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  Tim Brennan September 09, 2025 11:47

  Hi Abdul,
  
  I am experiencing this with two different mice:

  1. Jelly Comb Wireless Bluetooth Mouse
  2. Logitech M720 Triathlon Multi-Device Wireless Mouse
     
     

  Neither of them are being used with special drivers but instead with the Microsoft drivers. 

  Each are being used with the USB dongles that came with each mouse.

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  Tim Brennan September 12, 2025 08:22

  Solution: Fusion>Preferences>General> Uncheck "Use gesture-based view navigation"

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