Wrong Mouse Cursor

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3 comments

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    Jump Desktop Support

    Hi Daryl,

    This usually happens when the remote Windows machine does not have a physical mouse attached. If you attach a physical mouse to the machine, it should fix the issue.

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  • Avatar
    Daryl Gordon

    Update: it's pretty consistent every time I resize a window it happens, but I did find if I move the window after resizing it I get my normal mouse back.

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    Daryl Gordon (Edited )

    Oh, yeah I don't have access to the remote PC, it lives in a cloud.

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