MacOS (Big Sur) is not seeing incoming screen sharing requests

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    Jump Desktop Support

    In Connect 6.7.x we stopped using MacOS’s notification system - so Jump will no longer be listed in the notification area.

    Can you please let me know if you hear the screen sharing sound on the remote computer when you click ‘Ask to share screen’?

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    Matt Staroscik

    > In Connect 6.7.x we stopped using MacOS’s notification system

    Ah, thanks. When searching for the issue I saw lots of discussion of notifications but missed that aspect. I'll put that out of my mind. 

    The Mac running Connect doesn't make a sound when the Windows machine tries to connect via the link, which opens the Jump Desktop app. 

    I've tried turning the system level screen sharing on/off on the target Mac as well as using Jump's "fix settings" option, but none of that has made a difference. 

    Thanks for the weekend reply, appreciate it! 

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