Just a quick update for all our Jump fans out there. The problem where a user is unable to connect, with intermittent and sparse occasions of being able to connect, with one certain iphone (unique machine ID) remains unsolved. If anyone has any influence with Support, please offer your contribution. Together, we can get this done!
(This problem would not be so strange if it were not intermittent and seemingly not connected to any of the user's device settings or PC settings.)
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