Jump Desktop has been down since this morning

Austin Harrod

July 29, 2026 14:02

Can't connect to any of my machines, the UI HUB where you select a machine just continually also shows "Loading" at the top like its trying to connect but cant, so it's not a specific machine but something on Jump Desktop's end.

Comments

16 comments

Scott July 29, 2026 14:09

Same for me, none of my machines are showing.

2

Comment actions Permalink
Juan Pablo Manterola July 29, 2026 14:22

same here!

2

Comment actions Permalink
Mike Cheung July 29, 2026 14:22

Yes, same cannot login and connect

2

Comment actions Permalink
Rob LaRose July 29, 2026 14:23

They are showing the outage on https://status.jumpdesktop.com/

Note at 10:16a Eastern time says :

"We are investigating an issue with our service. Computers will currently show offline."

3

Comment actions Permalink
Austin Harrod July 29, 2026 14:24

Good to know, thanks Rob! Wasn't showing that earlier.

1

Comment actions Permalink
George July 29, 2026 14:29

In korea still same
What the hell!!

1

Comment actions Permalink
Rob LaRose July 29, 2026 14:31

The Jump team appears to be aware of the issue -- they've had all of 12 minutes investigating. Let's try to be patient. :-)

-1

Comment actions Permalink
George July 29, 2026 14:49

Guys it’s works?

-1

Comment actions Permalink
산 정 July 29, 2026 15:13

It’s not working. My plans for today have become a hassle.

0

Comment actions Permalink
Ludmil Kazakov July 29, 2026 15:33

I can't connect either. I am stuck at connecting, and even before I try to connect the application cannot connect.. anyone else having the same issue?

0

Comment actions Permalink
Alex Neo July 29, 2026 15:38

me too !! have been waiting till now still not available

0

Comment actions Permalink
Roger Bond July 29, 2026 15:50

Opened a priority support ticket via email, no response yet. I imagine they are all trying to handle the problem.

0

Comment actions Permalink
Rob LaRose July 29, 2026 15:55

Meanwhile, if you allow direct fluid connections and have direct network access to the host, you can use Add New -> or QuickConnect to reach your hosts.

I have a user who clicked "sign out" in his client, though, so it won't offer him Fluid protocol. :-/

Anybody know a way to work around this?

0

Comment actions Permalink
강윤수 July 29, 2026 15:56

I inquired about this issue and just received a reply, friends.

I received the following response. It is true that there is a problem, and when I checked the link, all services are currently suspended. It looks like they are working on resolving it.

-------------------------------------------------------

Hi,

We are investigating an issue with our service. Computers will currently show offline. Please see our status page for updates. https://status.jumpdesktop.com/

Thank you for your patience.

0

Comment actions Permalink
Mahmood Hafiz July 29, 2026 18:06

Hi,

The service has been restored. We are monitoring the service to ensure availability. Please see our status page for updates. https://status.jumpdesktop.com/

Thank you for your patience.

1

Comment actions Permalink
Rob LaRose July 29, 2026 19:26

Thanks, Mahmood. :-)

0

Comment actions Permalink

Please sign in to leave a comment.

Comments

Didn't find what you were looking for?