Jumpdesk Connect not working after internet connection restored
Recently my home ISP had an internet outtage that has since been restored. I can confirm that my home network is functioning again because of other remote devices I can access, but my two computers running Jump Desktop Connect are still showing as offline. Unfortunately I'm not home to diagnose the problem directly. I can send someone over to restart the program/computers, but I wanted to confirm that there wasn't something I could do remotely before hassling them. Is there also a way to avoid this in a future to allow some sort of automatic reconnection?
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Hi. From the machines that are showing offline, please send the Jump Desktop Connect logs to support@jumpdesktop.com: Open up Jump Desktop Connect -> Settings icon -> Diagnostics -> Diagnostic Logs.
Thanks.
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