Jump Desktop Support

Jump Desktop Support Sep 15 Troubleshooting

Jump Desktop 7.2 for iOS may crash when connecting to a computer configured using the old automatic setup app. The old automatic setup app is no longer supported. If you haven’t already, please make sure you update all remote computers to Jump Desktop Connect which was released almost a year ago.

We've submitted 7.2.1 to Apple for review. It prevents the crash and shows a warning dialog when you try to connect to a computer thats running the old automatic setup app.

Jump Desktop Support April 15, 2010 Misc

Jump Desktop Support April 15, 2010 Guides

Jump's user interface is designed to be very simple and intuitive. Here is what you need to know to get started:

Gesture Tutorial


click tap
double click double tap
right click long tap or two finger tap
left mouse drag 2 quick taps and drag (don't lift your finger up after the 2nd tap - like on a trackpad)
scroll wheel two finger vertical swipe
zoom pinch
quickly show or hide keyboard three finger tap
Thumb.png Tap and slide inside the circle for precision mouse positioning and clicking.
keypad.png Show the Keypad on the iPhone and iPod Touch. Use the Keypad to access arrows, function keys, shortcuts. Swipe to show the next set of keys. You can also use a three finger double tap to switch between the keypad and keyboard


Recommended reading: Full input guide for Jump on the iPad


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