Jumpdesk support is bad?

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Sasi

November 28, 2022 09:35

Any senior, please see ticket #63630.

Your staff is wasting client's time. 
Not even read and answering. He is making client tired. 
All wrong and useless answers without reading at all. 

Will you delete this post?

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  Sasi November 28, 2022 17:37

  Still waiting and got a wrong answer. 

  Not reading my questions properly even if I left enough screenshots and details...

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  Sasi November 29, 2022 16:42

  still not fixing and asking me the same questions.

  'what error did you get?'

  even if I posted the screenshots multiple times and answered.. 

  What a great support...

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