Fluid desktop works like RDP on windows server 2016

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Dave Stubbs

February 03, 2017 13:17

Hi all,

I'm new to jumpdesktop, it looks perfect for what I need so far, but I have oe problem I can't seem to resolve.

On my windows 10 desktops, I have no problem accessing the whole screen area in fluid mode, although it doesn't seem to extend to additional monitors...not a huge problem, but would be good to understand how to access windows on them.

The bigger problem is that when I access my 2016 windows server, it seems to work like RDP. It prompts for ctrl+alt+del, so I log in, then it only gives me a limited desktop and isn't mirroring the display in the same way the windows 10 PC's are.

I should say that I don't actually have a monitor on the server, I access it using RDP from my desktop when I'm at home.

Is it not giving me the mirror option because I have no physical display connected and active?

If it does fall back to an RDP type model it leaves the windows way bigger than I can access so I have to ensure there is nothing left open when I leave any RDP session.

Would be good for JD to be able to specify a screen size for RDP sessions rather than it being limited to the iPad screen area which is quite restricting.

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• Official comment

  

  Jump Desktop Support February 15, 2017 15:55

  Hi,

  Sorry about the delay in getting back to you.

  1. Fluid is different from RDP - in the sense that it mirrors the remote screen - as you already have found out. Because of this, it will present the same resolution as the remote computer's physical monitor. In a future update, we'll add the ability to automatically switch resolution on the remote computer, _however_ this will not be as flexible as RDP's resolution switching because it will be limited to the resolution the graphics card + monitor combo attached to the remote computer can support.

  2. If your computer is RDP capable, you can always turn on RDP mode for Jump: Open up the Jump Desktop Connect app on the remote machine and then click the settings icon and then click Configuration Wizard and select RDP. Once you're done - you should see a new, red icon for the same computer in Jump. Use that to connect. Note: Fluid icons are usually light blue in color and RDP is red in Jump. 

  One caveat for 2: If you're using the Jump Desktop for Windows to connect the remote computers, then you will NOT see the RDP icon pop up. We're going t be releasing a new update for Jump Desktop for Windows shortly that adds RDP support (it's already supported on iOS/Android and Mac).

   

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