Is this high sierra bug being worked?

Joe Gomez

December 05, 2017 19:57

https://support.jumpdesktop.com/hc/en-us/community/posts/115019044843-macOS-High-Sierra-10-13-breaks-Jump-Desktop

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6 comments

Jump Desktop Support December 06, 2017 10:11

This bug was fixed about two months ago in the release of Jump Desktop 7.1 for Mac. Can please tell me a little more about your specific issue?

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Joe Gomez December 06, 2017 16:17

Lack of mouse control. The cursor tends to slide around missing the mark when trying to point to things. I believe the issue goes away if you're in full screen mode, which I tend not to use.

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Jump Desktop Support December 06, 2017 16:23

Thats strange. Can you check something out for me: Open up Jump Desktop -> Preferences -> Panning. Make sure it's set to "only when the pointer reaches an edge". Let me know if that makes a difference.

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Joe Gomez December 06, 2017 16:28

First couple tries with that setting enabled seems to be ok. It was set to "near the center." Thanks

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Jump Desktop Support December 06, 2017 16:46

Thanks for trying this. We'll make a note of this and fix this for the next update.

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Support November 28, 2018 04:28

Jump desktop will crash the Mac Book pro 2016 with OS X high Sierra since the version 8.1.3. Any solution or new updates as it's been a long time??

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