Problem Installing

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kim Rhodes

October 13, 2015 17:33

Trying to install Jump Desktop and getting a "Installer Information" message: A file that is required cannot be installed because the cabinet files C:\Documents and Settings.....Phase Five Systems\Jump Desktop\install\disk1.cab has an invalid digital signature.  This may indicate that the cabinet file is corrupt

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  Jump Desktop Support October 17, 2015 06:36

  Hi Kim,
  
  It seems like the download was corrupted somehow? Can you retry downloading the installer file? Preferably using a different web browser that the one you used to download earlier? The should make sure you get a fresh copy of the file.

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  이해송 August 22, 2025 07:24

  I also have same problem.. I tried hundred times with new laptop but it doesn't working..downloaded new coppy so many time.. I don't know what is wrong.

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  이해송 August 22, 2025 07:35

  new copy? no administer? no different browser? no safegard? no window update? no I have no idea... I thougt it worked well in my old computer but I don't know why I cannot install the "connect"

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