I connect to host machine, and click my game, it will disconnect in a few seconds

Follow
Avatar
Books
I connect to host machine, and click my game, it will disconnect in a few seconds Host machine: windows 10 internet: WI-FI 5Ghz 50Mbps Client machine: IPAD pro 10.5 internet : mobile phone hotspot 4G (speed from 50~80Mbps) Using “fluid” remote desktop So I’m playing private server online game (seal online) When I connect to host machine and click the game, the game will disconnect t in a few seconds. Is there anything I can deal with this problem? Thanks!!
0

Comments

1 comment

Sort by Date Votes
  • Avatar
    Abdul Ghani Madid

    Hi, Thank you for reaching out to us.

    I'm sorry to hear about the issues you're facing with Jump.
    For us to be more efficient in resolving this issue, please submit a support request and include the Jump logs from your iPad. 
    Please reproduce the problem and send over your logs by going back to the Jump Desktop main screen and tapping the gear icon on the top Left-hand corner, and then tapping the contact support button and send the logs over.

    Kind Regards,
    Abdul Ghani

    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post