Duplicate listing for the same computer (one is called secure screen sharing) How do I remove this?

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Jon Smejkal

July 11, 2024 01:23

I have two listings for the same computer. One is called Mac-mini-M2-Pro (fluid Remote Desktop) and one is called Mac-mini-M2-PRO (secure screen sharing). How do I remove the secure screen sharing one? Every time I delete it, it pops back after a few minutes.

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  Abdul Ghani Madid July 11, 2024 13:38

  Hi Jon, Thank you for reaching out to us.
  
  For this issue, by any chance did you clone your computer or copy Jump Desktop Connect over from another computer? 
  If so, can you please try resetting the Jump Desktop Connect settings on your Mac Mini:
  To reset:

  1. Open up Jump Desktop Connect on the cloned Mac or Windows machine.
  2. Click the settings/gear icon on the top right. Then click Configuration and click Reset Settings.
     
  3. Then restart your machine and re add yourself as a remote access user or rejoin the computer to your team. 

  After kindly try deleting the connection icon  Mac-mini-M2-PRO (secure screen sharing).
  
  Let me know how it goes

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  Jon Smejkal July 11, 2024 16:08

  Hi that worked thanks, so far so good! I originally had a Mac Mini M2 and Mac Mini M2 Pro at the same time. I think I used the non-Pro backup to setup the Pro. (So would that be a clone?). I only own the M2 Pro now. Looking foward to Fluid 2.0 public Beta next.

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