Deleted computers come back

Follow

Chuck Cheek

January 15, 2018 00:51

When I delete a remote computer from my Jump Desktop, they always come back.  One copy of the same icon for each remote computer is red, and the other - the one that works - is blue.  Is there a way to get rid of the red ones for good?

0

• Official comment

  

  Jump Desktop Support January 15, 2018 14:35

  Hi, 

  Open up "Jump Desktop Connect" on the remote computer and then click the gear/settings icon on the top right. Then in the 'Advanced' section turn off "RDP". Do this for every computer. Once you're done, delete the red connections - they won't come back.

  Comment actions Permalink
• 

  Chuck Cheek January 15, 2018 17:44

  OK, thanks.  I never thought it might be a setting on the remote computer.

  0

  Comment actions Permalink

Please sign in to leave a comment.