Deleted computers come back

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Chuck Cheek

January 15, 2018 00:51

When I delete a remote computer from my Jump Desktop, they always come back.  One copy of the same icon for each remote computer is red, and the other - the one that works - is blue.  Is there a way to get rid of the red ones for good?

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• Official comment

  

  Jump Desktop Support January 15, 2018 14:35

  Hi, 

  Open up "Jump Desktop Connect" on the remote computer and then click the gear/settings icon on the top right. Then in the 'Advanced' section turn off "RDP". Do this for every computer. Once you're done, delete the red connections - they won't come back.

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  Chuck Cheek January 15, 2018 17:44

  OK, thanks.  I never thought it might be a setting on the remote computer.

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