Can not connect using Fluid

Comments

3 comments

  • Avatar
    Jump Desktop Support

    Information on this post: We're working with Chris to figure this one out via a private ticket. 

    Just a FYP: Port forwarding is not required when you're using automatic connections - it should just simply work - something is obviously wrong here and we're trying to track it down with Chris's help.

  • Avatar
    nicholas taylor

    Hi am having the same problem as well.

    2 PC both on same network one works the other does not. Look like they are online both online but then after trying to log in message comes back as off line but it is not. 

    How ever could login using the IP address.

    Help thanks

    Thanks Nicholas

     

  • Avatar
    Jump Desktop Support

    This might be caused by a bad Windows update. Please take a look at this help article for more information: https://support.jumpdesktop.com/hc/en-us/articles/360007293332-Windows-Can-not-connect-to-machines-after-installing-Windows-Updates-on-July-10th-2018

Please sign in to leave a comment.