Remote computer wakes from iOS client, but not macOS client

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4 comments

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    Jump Desktop Support

    Kevin, are the connection settings that same on iOS and Mac? Generally speaking - when you setup a manual connection, Jump will send a WOL packet to the remote machine both on iOS and Mac. Automatic connections do not support WOL yet - so I'm wondering if Jump on your Mac is using the automatic way to connect whereas iOS is connecting using the manual way.

  • Avatar
    Kevin Lepard

    Yes, that appears to have solved the problem.  I did not know the WOL packet wasn't sent with automatic connections.  Thank you!

     

    Kevin

  • Avatar
    Jump Desktop Support

    At the moment WOL isn't sent for automatic connections. We're working on adding this.

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    Kevin Lepard

    I understand that now.  It was not clear to me before, however.  I appreciate the clarification.  Sending WOL for automatic connections will be a nice addition someday.

     

    Thank you for the help.

     

    Kevin

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