New Update

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Christian Elmassry

March 10, 2019 08:01

New update is extremely buggy.. i cant even connect now unless I minimize program then rejoin it. The graphics resolution really messes up and lags out my jump desktop. 

 

when I click the windows button to type, nothing happens. 

 

Two updates before and this app was working flawlessly.. now it seems like every time you update, something else goes wrong. 

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  Jump Desktop Support March 11, 2019 15:36

  @Christain - we're looking into this right now. This is the same Windows 10 problem you were hitting right? Is it only happening with the Windows 10 machine you're connecting to? 

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  Jump Desktop Support March 11, 2019 15:37

  Also - does this happen when connecting using RDP or only Fluid? Thanks.

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  Christian Elmassry March 11, 2019 17:07

  this is only with Fluid. 

  RDP works fine.. and i do enjoy the retina display. any idea if fluid will ever be able to support this?

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  Jump Desktop Support March 13, 2019 07:30

  Hi Christian,

  We may have a fix for the issue with Fluid. Can you please install this version of Jump Desktop Connect on your machine: https://jumpdesktop.com/downloads/connect/JumpDesktopConnect-6.2.29.0.exe

  Please do let me know if you see an improvement.

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  Christian Elmassry March 25, 2019 16:35

  ok will do when i get a chance. sorry been out with stomach virus. 

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  Christian Elmassry May 22, 2019 20:28

  i still cannot connect to Fluid. Any help would be appreciated. 

   

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