Catalina Issue with unresponsive jump desktop app after clicking to connect to the new host....

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Petr Svacina

November 20, 2019 10:31

Hallo, After upgrade to Catalina I have an Issue which occurs few times a day. 

When I try to open new RDP connection, from my host list (sometimes) Jump desktop "freezes" apple rainbow circle keeps turning and I have to force quit Jump Desktop app and start again. 

I never have such an issue in MacOS Mojave. 

Is this bug somehow related to Catalina ? 

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  Jump Desktop Support November 20, 2019 16:31

  Hi. This is not a known issue with Catalina. Can you please contact support ASAP? We'll send you a link to a beta that can generate actionable hang reports for us.

  We'll make sure we fix this ASAP.

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  Petr Svacina November 21, 2019 14:26

  I did it. Seems to fixed in the new beta. Tested.

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