2 of 3 Monitors

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Marcel Steiner

December 09, 2020 12:23

I have three monitors and would like to use two of them for my remote PC with JumpDesktop and one of them for my local mac.

Is this possible and if yes, how?

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  Jump Desktop Support December 09, 2020 12:26

  Hi there. Yes! After you connect, click View -> 'Displays In Separate Windows' and then arrange or close each window as you want.

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  Marcel Steiner December 09, 2020 16:53

  Hy, thanks for the fast answer. Unfortunately, the menu 'Displays In Separate Windows' is grey and not clickable. What is the reason for that? Is there a Way to enable this ?

   

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  Jump Desktop Support December 09, 2020 16:58

  Ah. In that case you're probably connecting using RDP or VNC. You will need to switch over to Fluid Remote Desktop which supports this feature. To do that, you'll need the free Jump Desktop Connect app (https://jumpdesktop.com/connect) installed on the remote machine.

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  Marcel Steiner December 10, 2020 07:16

  That works, great!! The only problem I actually have is the much worse quality. It is perfect to have a short look of someone else desktop but not to work remote the whole day. Is there something in the configuration to improve that quality?

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  Jump Desktop Support December 10, 2020 14:29

  Hi Marcel,

  Is the resolution too low or is the performance an issue?

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  Marcel Steiner December 10, 2020 15:05

  the resolution should be the same. It has to be the performance. I mad a screenshot from the same part with both connections so you can see what i mean.

  Thanks for your help.

  

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  Ade Rutter November 25, 2021 12:55

  Can we get a response to this?

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