Remove permission for Jumpdesktop audio

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John Walker

February 05, 2021 10:00

Foolishly when client's Macs started asking to give Jumpdesktop audio permissions I ticked yes, thinking why not?

Mistake. Now when I connect of course it hijacks my client's audio. Doh!

How do I revoke permission AND remove Jumpdesktop from their Sound input/output sources?

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• Official comment

  

  Jump Desktop Support February 05, 2021 10:06

  Hi. All you need to do is disable sound playback: Right click your connection icon in Jump -> Edit -> Sharing and uncheck Audio. That should be enough.

  If you want to revoke audio recording permissions: connect to the remote Mac -> System Preferences -> Securiy & Privacy -> Privacy -> Microphone and uncheck Jump Desktop Connect

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  John Walker February 05, 2021 10:08

  Thanks. It was the edit at my end I was missing then. Brilliant. Thank you!

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