Jump desktop connect crashes on MacOS Tahoe

Follow

Christoph Kluss

September 19, 2025 13:47

Hi Support-Team,

Jump desktop does not work since I have updated on the last MacOS Tahoe (MacOS 26).

I uninstalled via terminal all files and deleted everything in the trash. Then I reinstalled Jump Desktop connect. After reinstalling it worked so far but restarting the Mac, Jump Desktop does not initialize - the window of JDC stays grey. I can not work from outside. Is there an update close to make Jump Desktop work as before ?

Please help

Thanks

Christoph

0

• 

  Eric Nix September 20, 2025 04:02 (Edited September 20, 2025 04:03)

  I have it installed on 2 desktops and 1 laptop running macOS 26.  No issues here.

  Wonder what is different with your setup to cause it?  I'm using the official version available via the App Store.

  0

  Comment actions Permalink
• 

  Christian Tismer-Sperling September 20, 2026 11:38

  Hi Support Team,

  I have the same problem as the colleague after switching to Tahoe, and the following is interesting:

  It works as usual on my M1 Mac Studio with external Monitor.
  On my 16" MacBook Pro M3 from 2023, it cannot get over the login screen, which freezes after a few seconds. There is no special setup on this machine.

  If you have anything special to try out, please let me know.

  All the best -- Chris

  0

  Comment actions Permalink

Please sign in to leave a comment.