Holding Cmd for the list of macros not working

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Travis Jones

September 27, 2021 09:56

I use an iPad Pro 10.5 inch with iPad OS 15 and a Logitech Bluetooth keyboard. When I hold the Cmd key to show the list of macros, it pops up an "edit" overlay instead that shows (select all, emoji, dictation) options at the bottom center of my screen. Anyone else having this problem?

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  Jump Desktop Support September 27, 2021 11:52

  Hi - which version of Jump Desktop for iOS are you on? Can you please make sure you're on the latest - 9.6.8?

  
  Thanks.

   

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  Travis Jones September 27, 2021 12:28 (Edited September 27, 2021 12:29)

  Hello thanks for the quick reply! The app says it is version "9.6.8 (Lander 2) Build 90608"

   

  Also this keyboard (https://www.amazon.com/Logitech-Tablet-Keyboard-for-iPads/dp/B00AFSN4A0) is the one I am using not sure if that matters though :)

   

  EDIT: Maybe my keyboard is too old?

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  Travis Jones October 03, 2021 03:17

  Any update on how I can fix this issue?

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