Seeking Help for Jump Desktop Issues on Intel Evo Laptop

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    Abdul Ghani Madid

    Hi Judy, Thank you for reaching out to us.

    Based on the troubleshooting steps you have already taken, it seems that you have covered the essential areas to address potential issues. To further investigate the intermittent connection drops, laggy performance, and screen freezes, I recommend checking the fluid performance statistics provided by Jump Desktop.

    To access the Live Fluid Connection Statistics for Jump Desktop, please visit the following link: [https://support.jumpdesktop.com/hc/en-us/articles/4423458049165-Live-Fluid-Connection-Statistics].

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