Jump Desktop provides a range of performance stats that users can access to understand the performance of their remote connection. These stats can be enabled via Help -> Show Fluid Connection Stats once you're connected to your remote machine. The stats appear as an overlay on the bottom right hand corner of the window. Stats displayed in red may indicate potential issues impacting your connection.
Here's a breakdown of each stat and what it represents:
This is the time it takes for the host machine to encode a CPU frame. High encoding times may indicate that the host machine is under heavy load, which could result in a less responsive remote desktop experience.
This stat shows whether the connection is peer to peer (direct) or going through one of Jump Desktop's global relay servers (relayed). A direct connection is generally faster, but relayed connections may be necessary if a direct path between the local and remote machines cannot be established.
This represents the number of frames received in the last second. A value of 0 indicates that there was no screen activity during the last second.
This stat shows the maximum number of frames the local machine can decode per second, with the upper limit being 60 frames. You can control or limit this through Remote -> Framerate.
This stat shows the bandwidth used in the last second and is in kilobytes per second.
This is the maximum bit-rate the host machine is allowed to use when sending data in kilobits per second. This can be controlled via Remote -> Maximum Bandwidth or Connect Settings. If you're experiencing packet loss, increasing the target bit-rate could worsen the problem. Instead, consider decreasing the maximum bit-rate.
This is the time, in milliseconds, it takes for a packet to travel from the host to the local machine. This can be interpreted as network latency. Higher values indicate more latency in the connection.
Packet Loss Percentage
This represents the percentage of packets lost in the last second. For optimal performance, this should ideally be 0. If this value is higher than zero, Jump Desktop will attempt to compensate for the loss, which could lead to lower image quality or slower response times.
This is Jump Desktop's estimate of the current image quality being rendered on your machine. Lower values could indicate network issues or high packet loss.
This stat shows the resolution of all displays on the machine. If you see the term "Virt" within this stat, it means that the display is a virtual monitor created by Jump Desktop.
Understanding these stats can help you troubleshoot any issues you might encounter with your remote desktop connection. If you consistently see red stats, you might need to adjust your settings or check your network connection.
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