General: Fluid Remote Desktop

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    Chris Connor

    This looks great ... would love to try it out. However I'm still on Jump Desktop 5.0.2 for mac as that's the one in the Apple Store. How do we go about getting onto version 6 please?

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    Jump Desktop Support

    @Chris, we already submitted JD 6.0 to Apple on Sept 5th. Apple is still reviewing the update. We'll release is as soon as Apple is done.

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    Gollapudi

    I think I have all the right versions to have this work.  However, when connecting from Mac to Windows 8.1, the fluid icon shows, but it shows a blank screen.  I know this is beta ... so hopefully the feedback is helpful.

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    Jump Desktop Support

    @Gollapudi Thanks for reporting this. Can you please send us the Jump Desktop Connect logs? Open up Jump Desktop Connect and then click the settings icon on the top right. Then click Diagnostics -> Diagnostic Logs. Then attach the "JumpConnectDiagLogs.zip" to an email to support@jumpdesktop.com with what you just told us. We'll take a look.

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    Dan Freed

    I am playing with this and so far so good.  The only issue I'm seeing that will probably keep me from using fluid all the time is that when connected to the remote PC, the monitor on the remote PC shows everything I'm doing.  This is not very secure for business use.  RDP keeps the screen basically locked on when connected remotely.

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    Michael Szebenyi

    Is there any way to run the desktop app as a service? It'd be nice to have it launch automatically in the background when I boot the machine so I don't have to log in with RDP, launch the app, and then log in with fluid. Thanks!

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    Sandy McArthur Jr

    Is Fluid always going to need a console session to work?

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    Jump Desktop Support

    @DanFreed: At the moment Fluid is screen sharing only - which means it'll show you exactly what the remote screen is showing. We're investigating ways to lock the remote screen. If you require screen locking, RDP is the way to go for the time being.

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    Jump Desktop Support

    @MichaelSzebenyi Jump Desktop Connect runs as a service by default and you should be able to log in via Fluid and RDP after a fresh boot when no users are logged in. If Fluid isn't working after boot let us know by emailing support@jumpdesktop.com and let them know which version of Windows you're using.

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    Jump Desktop Support

    @SandyMcArthurJr Fluid can actually work inside non-console sessions - but we haven't enabled it. What kind of scenario are you interested in?

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    Rick Meier

    So why does JumpConnect need to access neuron.jumpdesktop.com? Not sure why a change in remote protocol requires accessing servers on the internet.

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    Jump Desktop Support

    @Rick Fluid is tied into Jump's automatic setup where you connect to computers without manually entering IP addresses at the moment. You can't specify an IP address for Fluid connections at the moment - it has to go through Jump's automatic setup.

    Previously Jump used Google servers for automatic setup, but starting from Jump Desktop 6.0 for iOS and Jump Desktop 7.0 for Mac, we've moved away from Google servers into our servers in the cloud. Thats what neuron.jumpdesktop.com is used for now.

    TLDR: Fluid requires automatic setup and automatic setup uses our service in the cloud.  

    Hope this helps.

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    Shu Wu

    I can only use Fluid remote, i think it's awesome! while i tried so many remote desktop software, only jump desktop meets my need ! i already bought it from app store without any doubt!

    please allow me to provide some feedback:

    1. since my mac and PC  in same local WLAN 1000M bps , the band width is not a problem, can the frame rate increse to 60 fps?

    2. loofking forward the big screen resolution support, as you said , it's working in the test, maybe i can join the private test :)

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    Scott Gratias

    Have tried fluid from my MAC to my office computers that are running w7 64bit and the connection was fantastic speed and response.  The only problem I can't figure out how to see my other monitor.  I only can see my one main screen.

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    Chris Connor

    Little bug ... can't work out how it's only me though ... can't get games to work in Full Screen I just get mess like -

    https://www.dropbox.com/s/nf0tzt9fq1ivmki/Screenshot%202015-11-21%2009.11.31.png?dl=0

    Any thoughts and how can I help to squash this bug?

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    Jump Desktop Support

    @Scott: To switch between monitors in the menu bar click Remote -> Displays. 

    @Chris: Fullscreen games sometimes don't work correctly (this happens with some games, not all). The solution is to run in Windowed mode at the moment (that will always fix the issue).

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    kaka mian

    I need to confirm that is it necessary that JumpDesktopConnect be installed in the hosting system ? By the way, I've never seen such an awesome resolution and speed with technology advance Fluid on my IPAD before. Great job !

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    Dave Folsom
    When using Fluid, I try to scroll the screen with my finger(touch screen) it acts just like the mouse. For example on an RDP connection if you try to scroll(the screen) in windows explorer, the page would scroll. But on Fluid it tries to move the item under the cursor(I've already moved some files by accident). I'm not sure if this is intentional or not, but it's hard to get used to. It would nice to be able toggle it. Also, how else can you scroll those types of forms? Dave
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    Jump Desktop Support

    @Dave: To scroll use two fingers and slide vertically up or down to scroll the page underneath.

    Also - we're going to add support for true Windows multi-touch support to Fluid soon so it'll work as executed (scrolling with a single finger etc) 

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    余爵佑

    I'm using Fluid from my android device(the latest version). I have 3 monitors, but I can only see the main screen. Is there any way to see all 3 screens?

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    Charles Heckscher

    My first impression is that this is fantastic -- the video works absolutely smoothly on a connection to a Windows 10 Home system. I can't wait for the audio. I don't know what your business model is, but you provide an extremely fine service - far better than any competitors I've tried, including Teamviewer and Splashtop.

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    Rob Matthews

    After using it from my Mac and iOS and being a devoted fan, I installed Jump for a client to access their server from home - great on the smart phone, but on the windows machine it is a problem - using Fluid for the first time. he reports he can view but can't click on anything.

    So I have tried it on another PC to a PC using fluid and I can click fine, but the screen is completely blank from the machine I'm remoting from (have to peer over the desk to see where I'm clicking on the host = not very good once you leave the room). so what's up? is it fluid? is it some known problem? something to do with having the TightVNC link going too?

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    Matt Winer

    Turned fluid on because for some reason RDP is not available.  Works great.  Would love to see network sharing in the future as well.  

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    Jump Desktop Support

    @Rob: We just released Jump Desktop PC Viewer 7.0.3 Beta that fixes the issue you're hitting. Can you please try downloading it from here: https://jumpdesktop.com/downloads/jdwin

    @Matt: We're planning on expanding clipboard support in Fluid so that you can drag and drop files to/from the remote machine. Would this work for you?

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    Matt Winer
    @Support yeah that would likely work if you can get it to work for a Mac connecting to a PC. The RDP network share works great since I can store all my utilities and scripts in my share so I don't have to copy everything to the remote machines. But a copy/paste , drag/drop, or something along those lines would be a great start.
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    Jump Desktop Support

    Just an update. We're starting public beta testing of Jump Desktop Connect 5.0 which adds support for Fluid for Mac. Read the announcement here: https://support.jumpdesktop.com/entries/109741706-Jump-Desktop-Connect-5-0-Beta-with-support-for-Mac-Fluid

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    Jergoldman

    Wow, iOS to Windows is now blazing flast with Fluid...Thank You!

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    Nick Weber
    Loving Jump; totally worth the price - just wondering if there is an ETA for audio support for Fluid?
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    karl

    I don't have a password set for my windows 10 machine, I'm the only user, how can I connect via fluid to my machine from android ,Help?

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    Jump Desktop Support

    Fluid currently will not allow you to login with user accounts that don't have a password set - this is a security measure. We're not going to change that, though we will add device-specific logins in the near future (i..e you'll be able to log in without a password once you pair a device with Fluid).

    In the meantime, here are a couple of options to try out:

    1. Add a password to your existing user account. If you don't want Windows to prompt you for a password after startup, you can always turn on automatic logons in Windows 10
    2. Alternatively, you can also create a new Windows user with a password and use that to log into Fluid.

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