Fluid Remote Desktop is a protocol that's designed for very high performance, low latency scenarios such as remote video editing and remote first person shooter games. Here are recommendations for getting the best performance out of Fluid and Jump:
On the client machine (the one you're connecting from):
- Don't use WIFI - turn WIFI off on your machine and use ethernet cables to connect your laptop / desktop to the router. If you can't use ethernet (for example if you're on an iPad or iPhone) at the very least make sure you're connected to WIFI on the 5ghz band and use a 5ghz compatible router.
- If you're connecting over the internet make sure you have atleast 100mbps downstream bandwidth. Although Jump will only use a maximum of 30mbps down, for Work From Home (WFH) scenarios additional devices on the home network might start consuming bandwidth - so make sure you have a good margin. Tip: If both host and client devices are on the same LAN, Jump will automatically use your LAN connection and will not go over the internet.
- Avoid relays by using a VPN: Although Jump tries it's best to connect the client and host machines directly (> 90% of connections are direct based on our stats), there might be times where this isn't possible and may need to fallback to a relay server. Relay servers introduce additional latency into the connection. You can avoid the fallback to relays if the host network has a VPN server: Have the client connect to the host's VPN first and then initiate a connection using Jump. Jump will automatically detect the VPN and try establishing a direct connection over the VPN. Important: Always use IPSEC or UDP based VPNs. Do not use SSL based VPNs as they are prone to lagging and are not meant for high performance, real-time apps.
On the host machine (the one you're connecting to):
- Don't use WIFI - use ethernet cables to connect the host directly to the router. If you can't use ethernet for some reason, at the very least make sure you're connected to WIFI on the 5ghz band and use a 5ghz compatible router.
- If you're connecting across the internet: 30mbps upstream bandwidth on the host side per simultaneous connection. Jump's usage of bandwidth will fluctuate depending on screen updates and screen complexity, but the maximum it will use is 30mbps. Tip: If both host and client devices are on the same LAN, Jump will automatically use your LAN connection and will not go over the internet.
- Make sure the graphics adapter on the host machine is engaged. This means either have monitors plugged into the host machine or use a HDMI emulator to make sure the graphics adapter is engaged.