Require Local Password or Local Approval

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Richcampers

December 07, 2020 21:41

Is there anyway to require a password or local approval before remoting into a computer on my Jump account? Similar to teamviewer requiring a random password or approval before someone can logging in? For the sake of privacy, I want people I remote into to know I can only remote in when they are aware and approve. Thanks

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  Jump Desktop Support December 07, 2020 21:46

  Hi there. Jump by default will never allow anyone to connect to your machine without your permission (via ask to share screen) or your local password (for unattended connections).

  Does the other person know your local password? Because without it Jump will reject the connection.

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  Richcampers December 07, 2020 21:48

  Thanks. I am looking for a random password or a way to require on one station a local approval each time. This way every time I remote in, its a unique password or an approval. Thanks

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  Jump Desktop Support December 07, 2020 22:03

  Can you please explain the use case? For this specific case you could simply make sure the remote users don’t know the local user’s password. To connect, they’ll have to right click the icon in Jump and click ‘Ask to share screen’

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  Richcampers December 07, 2020 22:12

  Thanks. I have an account that has three computers available. When I open Jump, it lists those computers and if I click on the computer I connect and put in the local computer password which is always the same. Is there any way that when I double click on the computer it will ask the local station for approval or it would request a random password they would provide me. Its the same way that Teamviewer works. Thanks

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  Jump Desktop Support December 07, 2020 22:16

  You can’t do random password. However you can ask the local station for approval everytime: Click on the connection icon and when Jump asks you for Mac or Windows credentials, it should show you another button called ‘Ask to shared screen’ click that to prompt the local station for permission. you can also right click on a connection icon and click ‘Ask to share screen’ directly.

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  Richcampers December 07, 2020 22:21

  Thank you! Is there a way to require 'ask for shared screen'? Because otherwise it would let me in anyway. I'm just looking for privacy concerns on the local computers end. These computers are in people's homes and it'll make people feel safer knowing they need to approve before someone logs in. Thanks

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  Jump Desktop Support December 08, 2020 14:04

  It sounds like you have the password saved for the machine on your local client - this is why it's not prompting you for the password: Right click the computer's icon -> Edit -> Auto logon and remove the saved password. That's it after that when you try to connect, it will prompt you for the password or ask you to click the 'Ask to share screen' button.

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