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  • Avatar
    Andronov Mickael
    I can't enter a russian (cyrillic) symbols. I use IPad 2, the computer work with Win 7 home! What do i wrong?
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    Jump Desktop Support

    @Andronov, we're going to be adding support for this in the next release (after 4.0.5).

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    Pop Adiwit

    I can't enter Thai text. I use both iPad 2 and iPhone 4 to connect to Windows 7 computer. Please the add support for me :(

  • Avatar
    Jump Desktop Support

    @Pop, can you email support@jumpdesktop.com ? We have a beta on the way that enables Thai input for VNC machines. More technical: RDP for Thai machines works, but as of 4.0.5 VNC connections don't handle all unicode characters properly.

  • Avatar
    Lee Warner
    Maybe I'm missing it, but is there a way to change keyboard controls to Mac friendly? You know, command, option, shift, etc... Instead of control, alt, windows, etc...
  • Avatar
    Jump Desktop Support

    @Lee - The controls map in the following way on the Mac:

    • Shift -> Shift
    • Ctrl -> Control
    • Alt -> Option
    • Win -> Command

  • Avatar
    Lee Warner
    Yeah, I know the mappings, but your competitors offer the ability to choose the type of keyboard for VNC connections. Seems like something you'd want to implement. I bought your app and my boss is upset, at least mildly, that there isn't that option. People who aren't bi-os-lingual will have problems remembering the mappings.
  • Avatar
    Jump Desktop Support

    @Lee if you mean selecting the keyboard layout for Mac connections, then please hang on. We already have this implemented in our development builds and it'll be included in our next update. 

    Edit: I see you meant that we include the actual labels on the buttons. We'll fix this in the next update so that it correctly matches the labels on a Mac.

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    Lee Warner
    Thanks. Great news.
  • Avatar
    Ltw
    Found another "quirk" when controlling a Mac. You have to use the special shift key for caps. It would be nice to be able to use the standard iPhone/iPad shift key. This becomes really apparent when using something like ! When you type ! On the iPad keyboard it shows up as 1 on the Mac. I have to use "shift-1" to get a !
  • Avatar
    Jump Desktop Support

    @Ltw - are you using a british keyboard layout on your Mac? If so, contact support@jumpdesktop.com - we're beta testing a version of Jump that has this fix.

  • Avatar
    Ltw
    No. I'm using an American/English keyboard.
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    Jump Desktop Support

    @Ltw I'm have trouble reproducing this problem on OS X Lion. Can you please contact support@jumpdesktop.com

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    Ltw
    I'm not using lion. I'm using 10.6.7. I use a lot of video editing software. Lion isn't an option or me right now. I'll email support with some screen shots.
  • Avatar
    Andrei Andreichuk

    Can't input Russian language. Was promised to add it after 4.0.5 but now is 4.0.7. Would be a great idea to make it.

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    J-P Viitanen

    Any chances to get finnish keyboard support? Now W7`s finnish keymapping get confused if I take RDP-connection with Jump where english keyboard is defined.

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    Jump Desktop Support

    @J-P Yes, Finnish support is already in our i0S 5.0 beta. Email support if you want to try it out.

  • Avatar
    Pjmcmullan13

    Is it possible to add a spacebar to the 123 iPad keyboard.  I use my iPad to remotely control iTunes on my macbook pro to play music for church.  Because the spacebar stops and starts play, it would be great to have it on the screen with the larger arrow keys.

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    Jump Desktop Support

    @Pjmcmullan13 Thanks for the suggestion. Which keys do you usually use to control the music on the 123 keyboard? 

  • Avatar
    Pjmcmullan13

    I use the return key to start a song, the arrow keys to move between songs, and the spacebar to stop and/or start playback of the current song.  It would be great if I could do all of this from the 123 keyboard.

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