Adding Computers To Your Team

You can add computers to your team by installing the Jump Desktop Connect app on the computer. To save time and securely add computers to your team we recommend create preconfigured installers for your team.

1. Add computers to your team using preconfigured installers
2. Add computers to your team using attributed installers

Add new computers to your team using preconfigured team installers

Preconfigured installers let you create customized Jump Desktop Connect installers for your Team. When the installer is run on a computer, it will be automatically added to your Team without any user intervention. Any settings you define for the installer, like remote access settings, will also be automatically applied to the computer when the installer is run. Preconfigured installers can be downloaded via public, shareable links and can be revoked anytime.

How to create preconfigured installers for your team

Open up your Teams dashboard and then click Add Computers -> New Installer. Give the installer a name and then set remote access permissions. Any access groups and users listed in the remote access permissions section will automatically get access to computers added via this installer. You can create more than one installer for your Team.

Important note: If you don't set access permissions for a computer in the installer's setting, by default no one in your team (including administrators) will have remote access to the computer once it's added. Once the computer is added, you'll need to manually change remote access settings for the computer from the Team dashboard.

How to share a preconfigured installer:

Once an installer is created, you can share the link to the installer with anyone. Installer links are public and shareable with anyone. To view the shareable links click the installer's name in the Add Computers section and then click on the package format. At this time Jump Desktop for Teams supports EXE and MSI packages on Windows and PKG for macOS.

How to revoke a preconfigured installer:

Open up your Teams dashboard and then click Add Computers. Then locate the installer in the list of installers for your team and click the trash icon next to it. Once an installer is deleted, it can no longer be used to add computers to your team.

How to mass deploy a preconfigured installer:

You can use the preconfigured installer packages above and deploy it using your MDM tool.

Note: Please make sure you preserve the installer package's original filename while deploying using your MDM tool.

Can I save a preconfigured installer on shared network drive or shared storage?

We don't recommend saving preconfigured installers locally. Instead always download a fresh copy of the installer to get the latest updates for Jump Desktop Connect app.

Adding computers that already have Jump Desktop Connect installed

Use one of the following options to add computers to your team if you already have Jump Desktop Connect installed on your computers.

Add computers manually by signing into your Team

You can manually add a computer to your Team by opening up the Jump Desktop Connect app on the computer and then click Add Remote Access Users -> Give access to myself or my team. Then sign in and choose the team you want to add the computer to. Important: Only Team administrators are allowed to add computers to their team by signing in.

Add computers manually by using preconfigured installer Connect Codes

You can create a preconfigured installer for your team and then use the installer's Connect Code to add the computer to your team manually. This way you can securely add existing computers to your Team without having to sign in locally on the computer and you can automatically configure computers with remote access permissions and settings:

1. Create a preconfigured installer as outlined above by going into your Team's dashboard and clicking Add Computers -> New Installer. You can also use an existing installer if you have one already created.
2. Click on the name of the installer and view the Connect Code. Make a note of the installer's connect code. We'll use this for the next step.
3. On each computer you want to add to your Team: Open up the Jump Desktop Connect app and then click Add Remote Access User -> Give Access To Someone Else and enter the connect code you from step 2 above.

Add computers to your team using the command line

You can add computers to your team via the command line on by using the --connectcode command line option:

1. Create a preconfigured installer as shown in the above section.
2. Click on the name of the installer and view the Connect Code. We'll use this connect code for the next step.
3. See the Jump Desktop Mass Deployment Guide for information on how to invoke the Connect app from the command line with the connect code.

Migrate existing computers to your Team

If you're a non-teams user and have lots of computers associated with your personal Jump Desktop account, you can choose to migrate all your computers to your team automatically. The migration replaces your user account in the Jump Desktop Connect app with your Team's account. To create a migration open up your Team's dashboard and click Add Computers and then click the three dots on the top right hand corner and click Migrate personal computers.

Can I reverse the migration process?

Yes, you can reverse the migration by deleting your Team. When you delete your Team you will be given an option to migrate all the computers back to your personal account.

Add new computers to your team using the Attributed Installer

The Attributed Installer is a new way to add computers to your team. Unlike the standard pre-configured installer, which simply adds a computer to the team, the attributed installer requires the person using it to sign in with their Jump Desktop account before the computer is added. This means that anyone—whether they are a team admin, a team member, or even someone outside your team—can use the installer. The key difference is accountability: the attributed installer gives admins clear visibility in the logs about who added each computer.

Note: The Attributed Installer is designed for controlled, individual installs. It does not support mass deployment. If you need mass deployment, use the Standard Pre-Configured Installer instead.

How to create an Attributed Installer

1. In the Teams Dashboard, go to the Add Computers page.
2. Click the three dots menu (…) in the top right and select New Attributed Installer.
3. Configure the installer:
   • Installer Name – Give the installer a unique name.
   • Remote Access Permissions – Assign access for team users and access groups.
   • Connect Configuration – Configure the installer settings as needed.
4. Open the newly created installer and copy the Connect Code.
5. Share the Connect Code with the user who will add their computer to the team.

Adding a Remote Computer to the Team 

1. Install and launch Jump Desktop Connect on the Remote Computer
2. In Jump Desktop Connect, click Add Remote Access User.
3. Follow the prompt to open a web browser and select Give Remote Access to Someone Else.
4. Enter the Connect Code provided by your admin.
5. Review the computer and team details in the prompt, then click Sign in to Allow.
6. Sign in with your Jump Desktop account credentials.
7. Once you see the Successfully Added message, switch back to Jump Desktop Connect. You’ll now see the Team Name listed, confirming the computer has been added to your team.