As an administrator, effectively provisioning new users is vital for the seamless operation of your Jump Desktop team. Depending on your setup, you can add users in various ways to accommodate your specific needs. In this guide, we'll walk you through the process of adding new users to your Jump Desktop team, considering different provisioning methods. For the best experience to streamline user onboarding, for both admins and users, we recommend enabling Domain Verification. You can optionally turn on SCIM Integration in case you want to automatically provision and de-provision accounts.

This article outlines the various methods of user provisioning. These features are available for Jump Desktop Teams and can be integrated after enabling SSO for your team:

1. New Users Provisioning with Both SCIM and Domain Verification Enabled (Best experience)
2. New Users Provisioning through Domain Verification (SCIM not enabled)

New Users Provisioning with Both SCIM and Domain Verification Enabled

If you've combined SCIM integration and Domain Verification:

1. Account provisioning is automatic when you add the user to the Jump Desktop app in your SSO provider.

2. To add a user to your team, open up your Team dashboard and click Add Users -> Select the users you want to add to the team -> click Add to the Team.

3. Users will receive email notifications informing them of their addition to the team.

4. They can sign in with their SSO credentials and seamlessly become part of the team.

New Users Provisioning through Domain Verification (SCIM not enabled)

For organizations using Domain Verification:

1. Users must log in using email addresses that belong to the verified domain.

2. New users can sign in directly using their SSO credentials without requiring email verification.

3. Open up your Team dashboard and click Add Users -> Check all the users you want to add to the team -> click Add to the Team
4. Users will receive email notifications about being added to your team.

Note: Once added to the team, users can be given remote access to computers according to your requirements.

Appendix

Adding users to the team in all configuration scenarios