Manage Computers

Jump Desktop for Teams lets you manage remote access to computers in your organization. To start managing remote access you'll need to add computers to your team:

Add computers to your team

To add new or existing computers to your team, see the Add Computers To Your Team guide.

View computer information

To view information about a computer browse to the computer's overview page by opening up your Team's dashboard, click Computers and then click a computer in the list.

In the top section of the computer's overview page you'll see general information about the computer such as the current online status of the of computer, it's current public IP address, approximate location and operating system information.

If you don't have remote access to a computer you will be unable to see it's current online status.

Manage who has remote access to computers

In the Remote Access section of the computer overview page you can view and change which users and access groups are allowed to remotely connect to the computer. To change who has remote access to the computer, click the three dots on the top right hand corner of the Remote Access section and then click Add Access or Remove Access.

Connection History

The Connection History section shows connection logs for a computer.

Cloud connections logs are immutable, encrypted logs stored in the cloud for the computer. The connection logs are uploaded by the Jump Desktop Connect app running on each computer. The connection history will include every connection attempt to the computer, including but not limited to: who connected to the computer, how long the connection lasted, screen sharing requests and even rejected connection attempts. Connection history is stored in the cloud for a fixed number of days. The number of days cloud connection logs are stored depends depends on your team's billing plan.

To browse the connection history use the arrow icons (<, >) in the Connection History section. The Time field in the connection history list shows you the time in your browser's current time zone. Click the Show Date area to browse history for a particular date - again the date is in your browser's current time zone.

Clicking on a connection log row will expand the entry and reveal the raw JSON log stored in the cloud. The raw JSON log may store additional information that is not shown in the list.

Remove a computer from your team

To remove a computer from your team, open up the computer's overview page and then click the three dots on the top right hand corner and then click Delete.

How many computers can I add to my team?

There are no limits to the numbers you can add to your team on all Jump Desktop for Teams plans.