FAQs
- How do I change the email address for my Jump Desktop account?
- How do I prevent Jump from changing my screen resolution?
- How do I reset 2 Factor Authentication (2FA) / Multi Factor Authentication for my Jump Desktop Account?
- iOS: Does Jump Desktop work with a physical mouse on iOS?
- iOS: How do I disconnect a Remote Desktop session?
- iOS: How do I drag or resize windows?
- iOS: How do I snap windows on Windows 8+?
- iOS: How do I use SSH public key authentication?
- Mac: Home, End, Forward Delete Keys
- Mac: How can I start a remote desktop session from the command line / terminal?
- Mac: How do I enable the VNC Server built into the Mac?
- Mac: How do I map the Forward & Back Buttons on my Logitech Performance MX Mouse?
- Mac: How do I prevent Jump Desktop Connect from switching my Mac's default audio output device?
- Mac: How do I send Function keys to the remote computer (F1, F2 ..., F12)?
- Mac: How do I show the Dock?
- Mac: How do I turn off the zoom gesture in Jump Desktop for Mac?
- Mac: How do I uninstall Jump Desktop Connect from my system?
- Mac: How do I use the numeric keypad when connecting to Windows?
- Mac: Upgrading to Catalina and Fluid Remote Desktop Protocol
- Mac: What should I enter in the Mac Credentials dialog?
- RDP: How do I share a folder over a RDP connection?
- Windows: Where can I download the Jump Desktop PC Viewer?