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  1. Jump Desktop Support
  2. FAQs

FAQs

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  • How do I change the email address for my Jump Desktop account?
  • How do I prevent Jump from changing my screen resolution?
  • iOS: Does Jump Desktop work with a physical mouse on iOS?
  • iOS: How do I disconnect a Remote Desktop session?
  • iOS: How do I drag or resize windows?
  • iOS: How do I snap windows on Windows 8+?
  • iOS: How do I use SSH public key authentication?
  • Mac: Home, End, Forward Delete Keys
  • Mac: How can I start a remote desktop session from the command line / terminal?
  • Mac: How do I enable the VNC Server built into the Mac?
  • Mac: How do I map the Forward & Back Buttons on my Logitech Performance MX Mouse?
  • Mac: How do I send Function keys to the remote computer (F1, F2 ..., F12)?
  • Mac: How do I show the Dock?
  • Mac: How do I turn off the zoom gesture in Jump Desktop for Mac?
  • Mac: How do I uninstall Jump Desktop Connect from my system?
  • Mac: How do I use the numeric keypad when connecting to Windows?
  • Mac: Upgrading to Catalina and Fluid Remote Desktop Protocol
  • Mac: What should I enter in the Mac Credentials dialog?
  • RDP: How do I share a folder over a RDP connection?
  • Windows: Where can I download the Jump Desktop PC Viewer?
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Jump Desktop Support