If you're hitting a black screen with RDP connections on Windows 10 Build 1903, then the following workaround submitted by user Charles O might be helpful:
As you might recall installing 1903 (WIN 10) on an older PC with certain chipsets resulted in a black screen while using RDP. Jump got the black screen too (obviously). This is a known issue, discussed by Microsoft as late as July 12th and still awaiting the fix (promised for July-August).
The black screen issue has to do with a new display driver (WDDM) used in 1903. The “fix” forces the old XDDM driver to be used. From what I understand it isn’t just the display adapter that causes the issue with affected chipsets, so putting a new video card in the machine won’t help.
Simple fix! Use GPO to force use of XDDM rather than WDDM. In Group Policy Editor under Remote Desktop Session Host -> Remote Session Environment ... set the policy “Use WDDM graphics display driver for Remote Desktop Connections” to DISABLED.
Worked for me on three machines. No side affects that I see.
Comments
3 comments
This worked on my 1903 machine. None of the other help pages, and there are many, worked. Thanks!
this solution worked. thanks
15/9/2020.
Windows 10 version 2004.
I already had this setting disabled since last year to fix the same issue.
But the problem started again even with this setting disabled now in the latest windows 10 update to 2004 version.
Any other ideas?
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