iPadOS 14.2: Physical Mouse: Left clicks do not work
Mac: Catalina: Can not send mouse clicks or key strokes to the remote computer after updating to macOS Catalina
Mac: Why is Jump Desktop Connect asking for permission to record my screen and control my computer?
Connect: "The remote computer does not support the requested service"
Fluid: Black bars on the side of the screen or desktop not fill iPad Pro 11" screen
General: "The installation package could not be opened" is shown during installation
General: A tap results in a right mouse click instead of left mouse click
General: Black screen after I log into my PC
General: Connection Refused, Make sure remote desktop is enabled on the computer and the computer's firewall's configured to allow incoming remote desktop connections.
General: I'm able to connect when I'm near my computer, but can't connect when I'm away from home / work

See more

iOS 13: Can not connect to Swiftpoint or Citrix X1 mouse after upgrading to iOS 13

Jump Desktop Support

Updated June 05, 2021 08:11

After upgrading to iOS 13 make sure Jump Desktop has access to Bluetooth devices:

On your iPad / iPhone: Open up Settings app -> Jump and make sure Bluetooth is enabled.

Comments

1 comment

Frank Pawlak October 26, 2019 05:55

I have no connection with iPadOS 13.1 although bluetooth for jumpdesktop ist enables in ios settings. The blue Citrix mouse LED is blinking and jumpdesktop setting is „connecting“ to the Citrix mouse without success.

0

Comment actions Permalink

Please sign in to leave a comment.