Updated: Jan 12th 2021: You no longer need third party sound drivers for your Mac. Jump Desktop Connect 6.5.x and later ship with a driver called Jump Desktop Audio which handles high quality audio streaming.
To stream audio from your Mac you'll need the following:
- Make sure you're connecting to your Mac using the Fluid Remote Desktop protocol. This is the default if you've configured your Mac using our free Connect app on the remote mac.
- If the Mac you're connecting to is running macOS Catalina or later, be sure to allow Jump Desktop Connect Microphone access: System Preferences -> Security & Privacy -> Privacy -> Microphone. If you don't see Jump Desktop Connect listed there, try to connect to the machine at-least once and you'll see a popup for Jump Desktop Connect asking for Microphone permission - please make sure you allow it.
- Make sure Audio is enabled in your computer settings in Jump: On your iPad, Mac or Windows: Edit your computer's settings -> Sharing and make sure Audio is enabled.
That's it!
Troubleshooting
If you still can't hear audio on the Mac:
- Make sure the application you're using is outputting sound to the Jump Desktop Audio device. Any sound outputted to Jump Desktop Audio will be sent to Jump while you're connected.
Related help article: Soundflower compatibility with Catalina.
Comments
5 comments
Wrong Bjørn, the original link at GitHub not only works, but is the official page for Matt Ingalls software. The link you listed is a 3rd party site known for not being the original software but often a hacked version infected with additional payload. Just go to the GitHub link and scroll down to the Assets section for the download. BUT you must follow the previously listed instructions if you are running Mojave or Catalina if your want it to run properly.
Here is the direct link for the download, but don't forget about the other GitHub link for the full instructions:
https://github.com/mattingalls/Soundflower/releases/download/2.0b2/Soundflower-2.0b2.dmg
Hi, unable to install, and it's not the security protocol. I give permission for the app to install, but it fails just at. the end.
any suggestions?
Bill Ritchotte,
After you got this error:
Did you go here and "allow" Matt Ingalls system add-on to load and then attempt the Soundflower install one more time?
If you're having trouble, one more thing to try is to check the settings for Soundflow in the 'Audio Midi Setup' app on your Mac:
1. Open up the Audio Midi Setup on the Mac.
2. Try to make sure settings match this:
Successfully streaming audio. But when I switch remote mac user to "login window" for privacy, the audio stops. Session otherwise continues normally.
Any solution to continue the audio when using 'login window'?
Thanks.
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