Note: This article only applies to Macbook Pro 16" 2019 models running the new AMD Navi GPU chipsets
There is a known issue with Jump Desktop 8.4.3 with Macbook Pro 16" 2019 models where you may see a black screen in the connection window. This issue has been fixed in Jump Desktop 8.4.7 which was released on Nov 22nd 2019. Please make sure you update Jump Desktop to 8.4.7.
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