General
Jump Desktop for Teams
- Getting started with Jump Desktop for Teams
- Jump Desktop for Teams Dashboard: Tagging feature for Computers
- Passwordless Logins
- Jump Desktop for Teams Security Best Practices (version 1.0.2)
- Streamlining Organizational Finances with Group Billing
- User Provisioning with Domain Verification and SCIM
Getting Started
- Setup Unattended Remote Access
- Getting Started: Jump Desktop Controls and Gesture Reference
- Browser: Guide to Gesture Controls on Mobile Devices
- Install Jump Desktop on your iPad, iPhone, Mac, or Windows device
- Keyboard Input
- iPad: Input methods
Guides
- Administrators Guide For Jump Desktop Connect
- Connect Codes
- Fluid Remote Desktop: Recommendations for very high performance scenarios
- General: Connecting to RDP Remote Resources or Remote Apps
- General: Fluid Remote Desktop
- General: How do I connect to a PC without an internet connection?
FAQs
- General: Can I connect without a password?
- General: Can I share the same purchase of Jump Desktop between iOS and Android?
- General: Can I transfer my purchase between iOS and Android?
- General: Do I have to pay again if I want to install Jump on another device that I own?
- General: Does Jump Desktop support Windows Home or Windows Home Premium?
- General: Does my computer need to be powered on to use Jump (Wake On Lan)?
Troubleshooting
- iPadOS 14.2: Physical Mouse: Left clicks do not work
- Mac: Catalina: Can not send mouse clicks or key strokes to the remote computer after updating to macOS Catalina
- Mac: Why is Jump Desktop Connect asking for permission to record my screen and control my computer?
- Connect: "The remote computer does not support the requested service"
- Fluid: Black bars on the side of the screen or desktop not fill iPad Pro 11" screen
- General: "The installation package could not be opened" is shown during installation