Troubleshooting
- iOS: "Safari cannot download this file"
- iOS: Audio Playback Issues
- iOS: Can't login into Jump Desktop: "Your browser has cookies disabled. Make sure cookies are enabled and Private Browsing is off"
- iOS: Why do I have a trackpad on my screen and how do I remove it?
- Linux: Clipboard syncing does not work when cutting to VNC server
- Mac: Can not control remote computer after updating to Mojave
- Mac: Can not get past the "connecting..." message when connecting to a Mac
- Mac: Can't activate license - opens up as a blank page in Safari
- Mac: Mouse pointer disappears when connecting to a remote machine
- Mac: OS X Lion Compatibility
- Mac: Too many Security Failures
- Mac: Why is Jump Desktop for Mac prompting me for a license when I've already purchase it?
- RDP: Autologin not working when connecting to Windows
- RDP: Clipboard syncing stops working occasionally
- RDP: Desktop icons are re-arranged after remotely connecting to a Windows machine
- RDP: Remote Printing: Can't print documents from Windows Server
- RDP: Session access is denied / Remote console session access denied / To log onto this remote session you must have administrative permission to this computer
- RDP: Terminal Services Licensing error: "The RDP server closed the connection. Code: 0x100"
- RDP: The gateway server requested a redirect (0x302)
- RDP: Windows folder sharing does not work when connecting to Windows
- VNC: Blank screen when connecting to my computer (Spyware Doctor blocking incoming connections)
- VNC: How to configure Norton to allow incoming remote desktop connections
- VNC: Security Error: There was a problem verifiying the computer's security certificate
- VNC: Server Error message "Loopback connections are disabled"
- VNC: VNC Server Error - No configured security type is supported by 3.3 viewer
- Windows: Can not reliaibly connect to machines after installing Windows Updates on July 10th 2018
- Windows: Jump Desktop for Windows doesn't list all computers
- Windows: Protocol problem Error code = 5, suberror = 0